Good to know before you arrive

Check-in from 14:00 and check-out by 11:00. Early check-in and late check-out are offered free of charge whenever the house allows — just ask at booking.

Yes. Most rates are free to cancel up to 48 hours before arrival. Open your reservation from the My booking page using your reference and email to cancel, or call reservations to move dates.

Very. Children under 12 stay free in an existing bed, cots are free, and every restaurant has a children's menu. The spa is adults-only after 17:00.

We do, at all four properties. Add the request to the special requests box when booking and we will confirm the vehicle and price by email.

Major credit and debit cards, M-Pesa and bank transfer. Rates are quoted in Kenyan shillings and include 16% tax on the confirmation.

Breakfast is included on every room rate, served until 10:30 on weekdays and 11:00 at weekends.

Each property has step-free entry, lift access to all guest floors and adapted rooms with roll-in showers. Tell us your needs and we will assign the most suitable room.

Yes — for eight rooms or more, or for private events, contact the private bookings desk through our contact page for a tailored quote.